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Your Privacy Matters to panas88

We collect and handle your personal information carefully, keeping your account secure and your data private.

Data encrypted end-to-endTouch 'n Go, GrabPay, Boost dan FPX securedYour account, your control

Our Privacy Posture and Your Rights

panas88 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

panas88 operates under applicable Malaysian law and regional data-protection standards. When you open an account, we collect information needed to verify your identity, process deposits via Touch 'n Go, GrabPay, Boost dan FPX and pay out your winnings. We do not sell your data to third

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parties. Access to and eligibility for our services depend on local law and are available where local law permits. You have the right to request, correct or delete your personal information by contacting our support team.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TEAM

Contact Us About Your Privacy

Questions about how we handle your data or want to exercise your rights? Our support team responds to privacy requests through email and live chat during operating hours. Johor Bahru and other Malaysia regions are supported with the same care.

Team online

Email Support

Send a privacy request to our dedicated email address. Include your account number and the specific information or change you need. We respond within 5 business days.

Live Chat

Open the chat window in your account or lobby. Our team can answer privacy questions, help you update details and guide you through data requests in real time.

Account Settings

Update your personal information directly in the account dashboard. Your email, phone number and address can be changed anytime without contacting support.

HOW WE WORK

Data Handling and Security Inside panas88

Your information is stored on secure servers with encryption protecting every transaction. Deposits via Touch 'n Go, GrabPay, Boost dan FPX are processed through verified payment partners, and your account balance is…

Encryption Standard

All data transmitted between your device and panas88 servers is encrypted using SSL protocol. Login credentials, payment details and withdrawal requests are never visible in plain text.

Cookie Usage

We use cookies to remember your login session, track your gameplay preferences and measure how you navigate the lobby. You can disable cookies in your browser, but some features may not work.

Payment Partner Privacy

Touch 'n Go, GrabPay, Boost dan FPX handle their own privacy standards. panas88 receives only confirmation that a deposit cleared; payment partners do not share your bank details with us.

Account Access Control

Only your account owner can view balances and transaction history. Support staff access your account only when you explicitly ask for help and can see information needed to resolve your issue.

Data Retention

Your account history, bets and withdrawals are kept for 7 years to comply with financial and gaming regulations. Personal contact details are deleted 90 days after you close your account.

Request Your Data

Email our support team to ask for a copy of all information we hold about you. We provide this in a standard format within 10 business days at no cost.

Answers to Your Data and Privacy Questions

Read the answers below to understand your privacy rights on panas88, how we collect information and what happens to your data.

We ask for your name, date of birth, email address, phone number and residential address to verify your identity and process withdrawals. We also collect payment information for Touch 'n Go, GrabPay, Boost dan FPX deposits but store only the fact that a deposit succeeded, not your bank details.

Yes. Log in, navigate to Account Settings and update your email, phone number and postal address anytime. Some fields like your legal name and date of birth require verification if you've made deposits.

We do not sell or rent your personal data. We share information only with payment processors to complete deposits and withdrawals, and with legal authorities if required by law. Your gaming history and winnings are private to your account.

Personal details like email and phone are deleted 90 days after closure. Account transaction history and bet records are kept for 7 years to meet financial regulations and anti-fraud requirements. You can request deletion sooner by contacting support.

Cookies are small files stored on your device that let us remember your login, your game preferences and how you use the lobby. You can turn cookies off in your browser settings, but logging in and switching between games may become slower.

No. Your password is hashed with a secure algorithm before it is saved, so even panas88 staff cannot see it. If you forget your password, we send a reset link to your email address so you can create a new one.

Email our support team with a request for your data export or specify which details need correction. Include your account number and contact email. We respond within 10 business days and provide a file of all information we hold about you.

Your Privacy Matters to panas88

Contact Us About Your Privacy

Email Support

Live Chat

Account Settings

Data Handling and Security Inside panas88

Encryption Standard

Cookie Usage

Payment Partner Privacy

Account Access Control

Data Retention

Request Your Data

Answers to Your Data and Privacy Questions

01 What personal information does panas88 ask for?

02 Can I change my personal information after I sign up?

03 Do you share my data with other companies?

04 How long do you keep my information after I close my account?

05 What are cookies and how does panas88 use them?

06 Is my account password stored in plain text?

07 How do I request a copy of my data or ask for corrections?

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